.crm{--fondo:#f3f5f9;--borde:#e3e8ef;--suave:#f7f9fc;--rojo:#b42318;--rojo-fondo:#fdecec;--rojo-borde:#f5c2c2;--e-nuevo:#2563eb;--e-contactado:#d97706;--e-cotizado:#7c3aed;--e-ganado:#16a34a;--e-perdido:#94a3b8;--sombra-suave:0 1px 2px rgba(0,31,63,.06),0 4px 14px rgba(0,31,63,.04);min-height:100vh;background:var(--fondo)}.crm svg{width:18px;height:18px;flex:none}.crm-barra{background:var(--marino);color:#fff;position:-webkit-sticky;position:sticky;top:0;z-index:20}.crm-barra-cont{max-width:1400px;margin:0 auto;padding:10px 20px;gap:18px}.crm-barra-cont,.crm-logo{display:flex;align-items:center}.crm-logo{gap:10px;color:#fff}.crm-logo:hover{text-decoration:none}.crm-logo img{height:30px;width:auto}.crm-logo span{font-family:var(--font-head),sans-serif;font-weight:800;font-size:.8rem;letter-spacing:.08em;background:rgba(255,255,255,.14);padding:3px 8px;border-radius:6px}.crm-nav{display:flex;gap:4px;flex:1 1}.crm-nav a{display:inline-flex;align-items:center;gap:8px;color:#c9d6e8;padding:8px 12px;border-radius:10px;font-weight:600;font-size:.95rem}.crm-nav a:hover{color:#fff;background:rgba(255,255,255,.08);text-decoration:none}.crm-nav a.activo{color:#fff;background:rgba(255,255,255,.14)}.crm-nuevo{display:inline-flex;align-items:center;gap:6px;background:var(--naranja);color:#fff;padding:9px 16px;border-radius:999px;font-weight:700;font-size:.95rem}.crm-nuevo:hover{background:var(--naranja-oscuro);text-decoration:none}.crm-usuario{display:flex;align-items:center;gap:8px;font-size:.92rem}.crm-usuario button{background:transparent;border:0;color:#c9d6e8;padding:6px;border-radius:8px;cursor:pointer;display:flex}.crm-usuario button:hover{background:rgba(255,255,255,.1);color:#fff}@media (max-width:760px){.crm-barra-cont{flex-wrap:wrap;gap:10px 12px;padding:10px 14px 0}.crm-logo{flex:1 1}.crm-nuevo{padding:8px 10px}.crm-nuevo span,.crm-usuario-nombre{display:none}.crm-nav{order:5;flex-basis:100%;justify-content:space-around;margin:0 -14px;padding:0 6px;border-top:1px solid rgba(255,255,255,.1)}.crm-nav a{flex:1 1;justify-content:center;border-radius:0;padding:10px 6px;font-size:.88rem}.crm-nav a.activo{background:transparent;box-shadow:inset 0 -3px 0 var(--naranja)}}.crm-cont{max-width:1400px;margin:0 auto;padding:24px 20px 64px}@media (max-width:760px){.crm-cont{padding:18px 14px 48px}}.crm-titulo{display:flex;justify-content:space-between;align-items:flex-end;gap:16px;margin-bottom:18px;flex-wrap:wrap}.crm-titulo h1{font-size:clamp(1.5rem,3vw,1.9rem);margin:0}.crm-titulo p{color:var(--gris-500);margin:4px 0 0;max-width:720px}.crm-kpis{display:grid;grid-template-columns:repeat(4,1fr);grid-gap:14px;gap:14px;margin-bottom:18px}@media (max-width:1000px){.crm-kpis{grid-template-columns:repeat(2,1fr)}}.crm-kpi{background:#fff;border:1px solid var(--borde);border-radius:14px;padding:16px 18px;display:grid;grid-gap:2px;gap:2px;color:inherit;box-shadow:var(--sombra-suave);transition:border-color .15s,transform .15s}.crm-kpi:hover{text-decoration:none;border-color:var(--azul);transform:translateY(-1px)}.crm-kpi-ico{width:34px;height:34px;border-radius:10px;background:var(--hielo);color:var(--azul);display:grid;place-items:center;margin-bottom:8px}.crm-kpi-etiqueta{color:var(--gris-500);font-size:.88rem;font-weight:600}.crm-kpi b{font-size:1.7rem;font-weight:700;color:var(--texto);line-height:1.2}.crm-kpi small{color:var(--gris-500);font-size:.85rem}.crm-kpi.alerta{border-color:var(--rojo-borde)}.crm-kpi.alerta .crm-kpi-ico{background:var(--rojo-fondo);color:var(--rojo)}.crm-kpi.alerta small{color:var(--rojo);font-weight:600}@media (max-width:760px){.crm-kpi{padding:12px 14px}.crm-kpi b{font-size:1.35rem}.crm-kpi-ico{width:30px;height:30px;margin-bottom:4px}}.crm-panel{background:#fff;border:1px solid var(--borde);border-radius:14px;padding:16px;box-shadow:var(--sombra-suave)}.crm-pestanas{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:12px}.crm-pestanas a{display:inline-flex;align-items:center;gap:6px;padding:7px 13px;border-radius:999px;background:var(--suave);border:1px solid var(--borde);color:var(--marino);font-weight:600;font-size:.9rem}.crm-pestanas a:hover{text-decoration:none;border-color:var(--azul)}.crm-pestanas a.activa{background:var(--marino);border-color:var(--marino);color:#fff}.crm-pestanas a span{opacity:.6}.crm-filtros{display:flex;gap:8px;margin-bottom:12px;flex-wrap:wrap}.crm-filtros select{font:inherit;padding:10px 12px;border:1px solid var(--borde);border-radius:10px;background:#fff}.crm-filtros .btn{padding:10px 20px}.crm-buscar{position:relative;flex:1 1;min-width:220px;display:flex}.crm-buscar svg{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:var(--gris-500)}.crm-buscar input{font:inherit;width:100%;padding:10px 14px 10px 38px;border:1px solid var(--borde);border-radius:10px;background:#fff}.crm-buscar input:focus,.crm-filtros select:focus{outline:2px solid var(--azul);border-color:var(--azul)}.crm-filtro-activo{font-size:.92rem;color:var(--gris-500);margin:0 0 10px}.crm-vacio{text-align:center;padding:40px 16px;color:var(--gris-500);max-width:520px;margin:0 auto}.crm-vacio b{color:var(--texto)}.crm-lista{list-style:none;margin:0 -16px -16px;padding:0}.crm-lista li+li{border-top:1px solid var(--borde)}.crm-lista a{display:grid;grid-template-columns:40px minmax(0,2fr) minmax(0,1.5fr) auto minmax(0,1.4fr);grid-gap:14px;gap:14px;align-items:center;padding:12px 16px;color:inherit}.crm-lista li:last-child a{border-radius:0 0 14px 14px}.crm-lista a:hover{text-decoration:none;background:var(--suave)}.crm-lista a.tarde{box-shadow:inset 3px 0 0 #d92d20}.crm-nombre{display:grid;min-width:0}.crm-nombre b{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.crm-cuando small,.crm-nombre small,.crm-servicio{color:var(--gris-500);font-size:.88rem}.crm-servicio{display:grid}.crm-servicio small{color:var(--texto);font-weight:600}.crm-cuando{display:grid;justify-items:end;font-size:.9rem;color:var(--gris-500);text-align:right}.crm-cuando b{color:var(--rojo);display:inline-flex;align-items:center;gap:4px}.crm-cuando b svg{width:15px;height:15px}.crm-cuando small.vencido{color:var(--rojo);font-weight:600}@media (max-width:760px){.crm-lista a{grid-template-columns:40px minmax(0,1fr) auto;gap:4px 12px;padding:12px 14px}.crm-lista .crm-avatar{grid-column:1;grid-row:1/span 3;align-self:start}.crm-lista .crm-nombre{grid-column:2;grid-row:1}.crm-lista .crm-estado{grid-column:3;grid-row:1;align-self:start}.crm-cuando,.crm-servicio{grid-column:2/-1;justify-items:start;text-align:left}.crm-servicio{grid-row:2}.crm-cuando{grid-row:3}.crm-servicio{display:flex;gap:8px}}.crm-avatar{width:40px;height:40px;border-radius:50%;display:inline-grid;place-items:center;font-weight:700;font-size:.9rem;flex:none;letter-spacing:.02em}.crm-avatar.grande{width:60px;height:60px;font-size:1.25rem}.crm-barra .crm-avatar{width:32px;height:32px;font-size:.78rem}.crm-avatar.t0{background:#dbeafe;color:#1e3a8a}.crm-avatar.t1{background:#fef3c7;color:#78350f}.crm-avatar.t2{background:#dcfce7;color:#14532d}.crm-avatar.t3{background:#ede9fe;color:#4c1d95}.crm-avatar.t4{background:#ffe4e6;color:#881337}.crm-avatar.t5{background:#ccfbf1;color:#134e4a}.crm-punto{display:inline-block;width:8px;height:8px;border-radius:50%;flex:none}.crm-punto.e-nuevo{background:var(--e-nuevo)}.crm-punto.e-contactado{background:var(--e-contactado)}.crm-punto.e-cotizado{background:var(--e-cotizado)}.crm-punto.e-ganado{background:var(--e-ganado)}.crm-punto.e-perdido{background:var(--e-perdido)}.crm-estado{display:inline-flex;align-items:center;gap:6px;padding:4px 10px;border-radius:999px;font-size:.8rem;font-weight:700;white-space:nowrap}.crm-estado.e-nuevo{background:#e0ecff;color:#1d4ed8}.crm-estado.e-contactado{background:#fff1db;color:#92400e}.crm-estado.e-cotizado{background:#f1e8ff;color:#6b21a8}.crm-estado.e-ganado{background:#dcfce7;color:#166534}.crm-estado.e-perdido{background:var(--gris-200);color:#475569}.crm-alerta{display:inline-flex;align-items:center;gap:4px;background:var(--rojo-fondo);color:var(--rojo);padding:4px 10px;border-radius:999px;font-size:.8rem;font-weight:700}.crm-alerta svg{width:14px;height:14px}.crm-tablero{display:grid;grid-template-columns:repeat(5,minmax(220px,1fr));grid-gap:14px;gap:14px;overflow-x:auto;padding-bottom:12px;align-items:start}.crm-tablero section{background:#eaeef4;border-radius:14px;padding:10px;display:grid;grid-gap:8px;gap:8px;border-top:3px solid var(--e-perdido)}.crm-tablero .col-nuevo{border-top-color:var(--e-nuevo)}.crm-tablero .col-contactado{border-top-color:var(--e-contactado)}.crm-tablero .col-cotizado{border-top-color:var(--e-cotizado)}.crm-tablero .col-ganado{border-top-color:var(--e-ganado)}.crm-tablero header{display:flex;justify-content:space-between;align-items:center;padding:4px 6px}.crm-tablero h2{font-size:1rem;margin:0;display:flex;align-items:center;gap:8px}.crm-contador{background:#fff;border-radius:999px;padding:1px 9px;font-size:.8rem;font-weight:700;color:var(--gris-500);font-family:var(--font-sans),sans-serif}.crm-total{margin:-4px 0 0;font-size:.85rem;color:var(--gris-500);padding:0 6px;font-weight:600}.crm-col-vacia{margin:0;padding:14px;text-align:center;font-size:.88rem;color:var(--gris-500);border:1px dashed #cfd7e3;border-radius:10px}.crm-tablero article{background:#fff;border-radius:12px;padding:12px;display:grid;grid-gap:10px;gap:10px;box-shadow:0 1px 2px rgba(0,31,63,.08)}.crm-tablero article.tarde{box-shadow:inset 3px 0 0 #d92d20,0 1px 2px rgba(0,31,63,.08)}.crm-tablero article a{display:flex;gap:10px;align-items:center;color:inherit;min-width:0}.crm-tablero article a:hover{text-decoration:none}.crm-tablero article a:hover b{color:var(--azul)}.crm-tablero article a>span{display:grid;min-width:0}.crm-tablero article .crm-avatar{width:34px;height:34px;font-size:.78rem}.crm-tablero article small{color:var(--gris-500);font-size:.82rem}.crm-tarjeta-pie{display:flex;justify-content:space-between;align-items:center;font-size:.85rem}.crm-tarjeta-pie small{display:inline-flex;align-items:center;gap:4px}.crm-tarjeta-pie small.tarde{color:var(--rojo);font-weight:600}.crm-tarjeta-pie svg{width:14px;height:14px}.crm-tablero select{font:inherit;font-size:.85rem;padding:6px 8px;border:1px solid var(--borde);border-radius:8px;background:var(--suave);width:100%;cursor:pointer}.crm-volver{display:inline-flex;align-items:center;gap:6px;color:var(--gris-500);font-weight:600;margin-bottom:12px}.crm-volver svg{width:16px;height:16px}.crm-cabecera{background:#fff;border:1px solid var(--borde);border-radius:14px;padding:20px;display:flex;align-items:center;gap:16px;flex-wrap:wrap;box-shadow:var(--sombra-suave)}.crm-cabecera-texto{flex:1 1;min-width:220px}.crm-cabecera h1{font-size:clamp(1.4rem,3vw,1.8rem);margin:0 0 6px}.crm-cabecera p{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin:0}.crm-cabecera-meta{color:var(--gris-500);font-size:.9rem}.crm-botones{display:flex;gap:8px;flex-wrap:wrap}.crm-botones .btn{padding:10px 18px}.crm-btn-suave{background:#fff;color:var(--marino);border-color:var(--borde)}@media (max-width:600px){.crm-botones{flex-basis:100%}.crm-botones .btn{flex:1 1;justify-content:center}}.crm-ficha{grid-template-columns:1.2fr 1fr;align-items:start;margin-top:16px}.crm-columna,.crm-ficha{display:grid;grid-gap:16px;gap:16px}@media (max-width:900px){.crm-ficha{grid-template-columns:1fr}}.crm-caja{background:#fff;border:1px solid var(--borde);border-radius:14px;padding:20px;box-shadow:var(--sombra-suave)}.crm-caja+.crm-caja{margin-top:0}.crm-cont>.crm-caja{margin-bottom:16px}.crm-caja h2{font-size:1.05rem;margin:0 0 14px;display:flex;align-items:center;gap:8px}.crm-caja dl{margin:0;display:grid}.crm-caja dl div{display:grid;grid-template-columns:150px 1fr;grid-gap:10px;gap:10px;padding:7px 0;border-bottom:1px solid #eef2f7}.crm-caja dl div:last-child{border-bottom:0}.crm-caja dt{color:var(--gris-500)}.crm-caja dd{margin:0;font-weight:600;overflow-wrap:anywhere}@media (max-width:480px){.crm-caja dl div{grid-template-columns:1fr;gap:0}}.crm-mensaje{margin:14px 0 0;padding:12px 14px;background:var(--suave);border-left:3px solid var(--azul);border-radius:8px;white-space:pre-wrap}.crm-caja textarea,.crm-form-nuevo textarea{font:inherit;padding:12px 14px;border:1px solid var(--borde);border-radius:10px;width:100%;resize:vertical}.crm-nota-pie{display:flex;gap:8px;justify-content:space-between}.crm-nota-pie select{font:inherit;padding:10px 12px;border:1px solid var(--borde);border-radius:10px;background:#fff;flex:1 1;max-width:220px}.crm-nota-pie .btn{padding:10px 20px}.crm-historial{list-style:none;margin:22px 0 0;padding:0 0 0 18px;border-left:2px solid var(--borde);display:grid;grid-gap:16px;gap:16px}.crm-historial li{position:relative}.crm-historial li:before{content:"";position:absolute;left:-25px;top:5px;width:12px;height:12px;border-radius:50%;background:var(--gris-500);box-shadow:0 0 0 3px #fff}.crm-historial li.h-whatsapp:before{background:var(--whatsapp)}.crm-historial li.h-correo:before,.crm-historial li.h-llamada:before{background:var(--azul)}.crm-historial li.h-visita:before{background:var(--e-contactado)}.crm-historial li.h-cambio_estado:before{background:var(--e-cotizado)}.crm-historial li.h-inicio:before{background:var(--naranja)}.crm-historial p{margin:2px 0;white-space:pre-wrap}.crm-historial small{display:block;color:var(--gris-500)}.crm-zona-borrar{margin-top:24px;padding:16px 20px;border:1px dashed var(--rojo-borde);border-radius:12px;display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.crm-zona-borrar p{margin:0;color:var(--gris-500)}.crm-borrar{background:#fff;color:var(--rojo);border-color:var(--rojo-borde);padding:10px 20px}.crm-borrar:hover{background:var(--rojo);color:#fff;border-color:var(--rojo)}.crm-form-nuevo{display:grid;grid-gap:16px;gap:16px;max-width:920px}.crm-form-nuevo .crm-caja h2{margin-bottom:12px}.crm-form-nuevo .crm-caja{display:grid;grid-gap:14px;gap:14px}.crm-form-acciones .btn{padding:12px 28px}.crm-equipo{list-style:none;margin:0;padding:0}.crm-equipo li{display:grid;grid-template-columns:40px minmax(0,1fr) auto;grid-gap:12px;gap:12px;align-items:center;padding:12px 0}.crm-equipo li+li{border-top:1px solid #eef2f7}.crm-equipo em{color:var(--gris-500);font-style:normal;font-weight:500}.crm-miembro-controles{display:flex;gap:14px;align-items:center;flex-wrap:wrap;justify-content:flex-end}.crm-miembro-controles select{font:inherit;font-size:.9rem;padding:6px 10px;border:1px solid var(--borde);border-radius:8px;background:#fff}.crm-miembro-controles .aviso{flex-basis:100%}@media (max-width:640px){.crm-equipo li{grid-template-columns:40px minmax(0,1fr)}.crm-equipo .crm-rol,.crm-miembro-controles{grid-column:2;justify-content:flex-start;justify-self:start}}.crm-rol{display:inline-block;padding:4px 10px;border-radius:999px;font-size:.8rem;font-weight:700}.crm-rol.r-admin{background:var(--hielo);color:var(--marino)}.crm-rol.r-vendedor{background:var(--gris-100);color:#475569}.crm-aviso-config{border-color:#fde68a;background:#fffbeb;margin-bottom:16px}.crm-aviso-config ol{margin:0;padding-left:20px;display:grid;grid-gap:6px;gap:6px}.crm-enlace{background:none;border:0;color:var(--azul);text-decoration:underline;cursor:pointer;font:inherit;padding:0;font-size:.92rem}.crm-enlace.peligro{color:var(--rojo)}.crm-enlace:disabled{opacity:.5}.crm-entrar{min-height:100vh;display:grid;grid-template-columns:1fr 1fr}.crm-entrar:has(>.crm-entrar-caja:only-child){grid-template-columns:1fr}.crm-entrar-marca{background:linear-gradient(150deg,var(--marino-oscuro),var(--azul));color:#fff;padding:56px;display:flex;flex-direction:column;justify-content:center;gap:24px}.crm-entrar-marca img{width:200px;height:auto}.crm-entrar-marca p{font-size:1.25rem;max-width:380px;color:#dfe9f5;margin:0;line-height:1.5}.crm-entrar-caja{width:100%;max-width:420px;margin:auto;padding:48px 24px;display:grid;grid-gap:14px;gap:14px}.crm-entrar-caja h1{font-size:1.9rem;margin:0}.crm-entrar-caja>p{color:var(--gris-500);margin:0}.crm-entrar-caja .btn{justify-content:center}@media (max-width:800px){.crm-entrar{grid-template-columns:1fr;align-content:start}.crm-entrar-marca{padding:28px 24px;gap:10px}.crm-entrar-marca img{width:150px}.crm-entrar-marca p{font-size:1rem}.crm-entrar-caja{margin:0 auto;padding:28px 24px}}.crm-ayuda{color:var(--gris-500);margin:-6px 0 14px}.crm-roles{border:0;padding:0;margin:0;display:grid;grid-template-columns:1fr 1fr;grid-gap:10px;gap:10px}.crm-roles legend{font-weight:600;color:var(--marino);font-size:.95rem;margin-bottom:6px;padding:0}.crm-form-nuevo .crm-roles,.form .crm-roles{font-weight:400}.form label.crm-rol-opcion{display:flex;gap:10px;align-items:flex-start;border:1px solid var(--borde);border-radius:12px;padding:12px 14px;cursor:pointer;font-weight:400;color:var(--texto)}.form label.crm-rol-opcion:has(input:checked){border-color:var(--azul);background:var(--hielo)}.form label.crm-rol-opcion input{width:18px;height:18px;margin-top:2px;accent-color:var(--azul);flex:none}.crm-rol-opcion span{display:grid}.crm-rol-opcion small{color:var(--gris-500);font-size:.88rem}@media (max-width:600px){.crm-roles{grid-template-columns:1fr}}.crm-invitacion{margin-top:14px}.crm-invitacion-botones{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}.crm-invitacion-botones .btn{padding:8px 16px;font-size:.92rem}.crm-pendiente{display:inline-block;margin-left:8px;padding:2px 8px;border-radius:999px;background:#fff1db;color:#92400e;font-size:.75rem;font-weight:700;vertical-align:middle}.crm-entrar-caja>.crm-enlace{justify-self:start}